Privacy Policy

Introduction

At SwiftyCrew Davis Tree Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request our services, including:

• Your name, address, phone number, and email address
• Property details and service requirements
• Payment information for completed services
• Communication preferences and service history

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tree care services
• Schedule appointments and send service reminders
• Process payments and maintain billing records
• Respond to your questions and customer service requests
• Send you updates about our services, promotions, and tips for tree care
• Comply with legal obligations and protect our legal rights

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who help us operate our business (payment processors, scheduling tools)
• When required by law or to respond to legal process
• To protect the rights, property, or safety of our business, employees, or customers
• With your consent or at your direction

Website Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications by following unsubscribe instructions
• Contact us with questions or concerns about your privacy

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We also retain information as required by law, to resolve disputes, enforce our agreements, and maintain business records.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how it is used, and whether it is sold or shared. You also have the right to request deletion of your personal information and to opt out of the sale of your information. We do not sell personal information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

SwiftyCrew Davis Tree Service

700 3rd St, Davis, CA 95616

Phone: (530) 979-5169

Email: contact@davistreeremoval.com